1. What is Matcha? Matcha is a finely ground, high-quality green tea powder originally from Japan. Unlike other types of teas, matcha is made from shade-grown tea leaves, enhancing their flavor and nutritional profile. Read what is matcha to know more.
  2. What is the difference between ceremonial grade and culinary grade matcha? Ceremonial grade matcha is the highest quality matcha meant for drinking straight in traditional Japanese tea ceremonies. It has a smoother, more delicate flavor profile compared to culinary grade matcha, which is typically used in cooking and baking or for lattes and smoothies. Read Battle of the Grades: Ceremonial vs Culinary Grade Matcha to know more.
  3. What does matcha taste like? High-quality matcha has a unique flavor profile—it’s sweet and vegetal with a creamy body and hints of umami. Lower quality matcha may taste bitter or astringent. Read what does matcha taste like to know more.
  4. How should I store my matcha? Matcha should be stored in a cool, dark place, preferably in an airtight container. It is sensitive to light, heat, and air, which can degrade its quality and taste over time. Read our best way to store matcha powder guide.
  5. How do I prepare matcha tea? To prepare matcha, you’ll need a matcha bowl (chawan), a bamboo whisk (chasen), and a matcha scoop (chashaku). You first sift 1-2 scoops of matcha into a bowl, add a small amount of hot (not boiling) water, and then whisk until frothy. Read our in-depth guide on how to make matcha.
  6. Does matcha contain caffeine? Yes, matcha contains caffeine. However, because of its unique combination of phytonutrients, the caffeine in matcha is released slowly into the bloodstream, providing a more sustained energy boost without the typical caffeine crash. Read more.
  7. Is matcha gluten-free and vegan? Yes, matcha is made from 100% green tea leaves, so it is both gluten-free and vegan.
  8. Can I return/exchange my order? Not satisfied with our premium ceremonial grade matcha? Since we’re dealing with perishable products, we can’t accommodate returns once opened. Please contact us if you want to return an unopened and unused product.
  9. How long will it take for my order to arrive? Regular post usually takes 2 -5 business days. Express post can take 1 to 3 days, dependent on your state. Read our shipping policy.
  10. How can I track my order? We will send you a tracking number once your order have been shipped.